Claim Victory Tours Privacy Policy
This Privacy Policy describes how Claim Victory Volunteers (“we,” “us,” or “our”) collects, uses, maintains, and discloses information collected from users (“you” or “your”) of the www.claimvictory.co.za website (“Site”).
Information We Collect:
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Personal Identification Information: We may collect personal information such as your name, email address, phone number, and other details you submit voluntarily when registering for an account, booking a program, or contacting us. You can choose not to provide some information, but it might limit your ability to use certain features of the Site.
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Non-Personal Identification Information: We may collect non-personal information such as your browser type, device type, operating system, internet service provider (ISP), and browsing activities on the Site. This helps us understand how users interact with our platform.
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Cookies: Our Site uses cookies to enhance your experience. Cookies store information on your computer and allow us to personalize your experience, track user trends, and improve our Site. You can choose to disable cookies in your browser settings, but some features of the Site may not function properly.
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Third-Party Tracking Tools: We use Microsoft Clarity, Zoho SalesIQ, and Google Analytics to track user experience and improve our Site. These tools collect non-personal information about your browsing behavior to help us understand how users navigate the Site and identify areas for improvement.
How We Use Your Information:
We use the information we collect for the following purposes:
- To personalize your experience:
We use your information to personalize your experience on the Site, such as displaying relevant programs and content. - To improve our Site: We use the information we collect to analyze user behavior and trends to improve the functionality and content of the Site.
- To improve customer service: We use your information to respond to your inquiries and provide customer support.
- To send marketing communications: With your consent, we may use your information to send you marketing emails about our programs and services. You can always unsubscribe from these communications at any time.
How We Protect Your Information:
We take reasonable precautions to protect your personal information from unauthorized access, disclosure,
Sharing Your Information:
We do not sell, trade, or rent your personal information to others. However, we may share aggregated, non-personal information with third-party partners for analytics and marketing purposes.
Changes to This Privacy Policy:
We may update this Privacy Policy at any time.
Your Acceptance of This Policy:
By using this Site, you signify your acceptance of this Privacy Policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following